Regulatory and Compliance

Digital MSME Loan

Our MSME Loans are designed to be flexible and customisable, so you can get the quick funding required to grow your business. Whether you're new to business, experiencing a slowdown, or need funds for any other purpose, our tailor-made Business Loan / EDI Loan products can help you get the money when you need it the most through our anchor partnership program along with flexible repayment options. The products are designed prominently keeping in mind the nuances of MSME segment and should:

Support Trade Credit working capital requirements of Micro, Small and Medium Enterprises (MSME).
Provide an alternative product for secured facilities extended by Banks /NBFCs in the form of Business Loan, EDI etc.

Details	Information
MSME Loans Ranging From	INR 10,000 to INR 5,00,000
Rate of Interest	18% - 36% per annum (Reducing Balance Rate)
Tenure	12 Months
Documents Required	PAN, Address Proof (Aadhar, Driving License), Bank Statement, Business registration proof{" "}
Processing Fee	Ranging 1% - 4%

Business Loan – Revolving Credit Product:

Eligibility Criteria and Documents Required:

Indian Resident 21-60 years of age
PAN Card Holder
Business Profile - Proprietorship Firm
Aadhaar Card Holder
Bank Statement

Product Features:

Indian Resident 21-60 years of age
PAN Card Holder
Business Profile - Proprietorship Firm
Aadhaar Card Holder
Bank Statement

For Example

Product	Business Loan - Revolving Credit
Loan Amount	₹ 1,00,000
Loan Tenure	12 months
Tranche Tenure	30 Days
Interest Charged	₹ 1500 (18% per annum for 30 days tranche)
Processing Fee (One Time Charge)	2180 (2% of Loan Amount- 2000+ GST @18%= 180)
Amount Disturbed	₹ 1,00,000
Tranche Payment (On 30th Day)	101500/-*
Revolving Credit Product	A Revolving Facility allows a borrower to take multiple drawdowns up to a maximum of approved credit limit and the withdrawable limit is subject to repayment of tranches on or before defined due dates.{" "}

*The annual interest rates will vary as per the risk profile of the customers.
*For all / cohort of customers a verification of business premises can be done through MFL or through authorised agency
*Interest is calculated considering complete limit utilisation and on 1 tranche of 30 days and rounding off is done for ease in calculation.

EDI Loans

Eligibility Criteria and Documents Required:

Indian Resident 21-60 years of age
Short Term Daily Repayment Loan
Easy Digital Onboarding
Quick Approval
Self Service or Assist Modes
Digital Loan Documentation / E-Sign

Product Features:

Indian Resident 21-60 years of age
PAN Card Holder
Business Profile - Proprietorship Firm
Aadhaar Card Holder
Bank Statement

Details	Information
Loans Ranging From	INR 10,000 to INR 5,00,000
Rate of Interest	24% - 36% per annum (Reducing Balance Rate)
Tenure	Ranging 3 - 24 Months
Documents Required	PAN, Address Proof (Aadhar, Driving License), Bank Statement, Business registration proof (not required in case of personal loan)
Processing Fee	Ranging 1% - 10%

For Example

Product	EDI - Term Loan
Loan Amount	₹ 90,000
Loan Tenure	12 months
Interest Charged	₹ 16,200 (18% per annum for 12 months on Flat Rate while reducing balance interest rate is 31.72%)
Processing Fee (One Time Charge)	1980 (2% of Loan Amount- 1800+ GST @18%= 180)
Amount Disturbed	₹ 88020
Daily Tranche Payment for 365 Days	291**
EDI Term Loan Product	EDI is a Daily installment loan where a borrower makes daily payments towards their loan. Daily repayments are reduced from the principal outstanding in the proportionate manner.

*The annual interest rates and processing fees will vary as per the risk profile of the customers.
*For all / cohort of customers a verification of business premises can be done through MFL or through authorised agency.
*Rounding off is done for ease in calculation.

Digital Lending Platform

Muthoot FinCorp ONE

Digital Lending Platform

Personal Loan Lender

Muthoot Capital

Personal Loan Lender

LSP

FinAGG

LSP

Grievance redressal mechanism

Customers who wish to provide feedback or send in their complaint may use the following channels between 09:00 am and 6:00 pm, on Monday to Saturday (except on national holidays).

Internal Machinery to handle the customer complaints.

1800 102 1616 (Toll free)

Customercare@muthoot.com

Muthoot Fincorp Limited, Muthoot Centre, TC No 27 / 3022, Punnen Road, Thiruvananthapuram, Kerala, India - 695001

In case the complaint is not resolved within the given time or if he/she is not satisfied with the solution provided, the customer can approach the Grievance Officer of Muthoot FinCorp:

Ms. Julia Mathew

julia.mathew@muthoot.com

0471- 4911626

*Contact between 09.00 am to 6.00 pm (Monday to Saturday except on National Holidays)

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Regulatory and Compliance

Third Parties Data Sharing

Privacy Policy

MFL Collection Service

RBI Sachet Portal

For Example

For Example

Digital Lending Platform

Muthoot FinCorp ONE

Personal Loan Lender

Muthoot Capital

Lending Service Providers

Paytm(One97 Communications Limited)

BharatPe Money (Resilient Digi Services Private Limited)

SOLV

LoanTap

Paisabazaar.com

Whistle RCS

Ru Loans

Parker's Ventures

WishFin

Andromeda

PhonePe Lending Services Private Limited (Formerly known as ‘PhonePe Credit Services Private Limited’ and ‘Explorium Innovative Technologies Private Limited’)

Moneyview Loan sourcing, servicing, customer lifecycle management

Accredit Technologies

BharatNXT

CSC

Fair Cent

Tide

FinLab One

Trade Udhaar

Advanz

Flexi Payment

FinAGG

Grievance redressal mechanism