National Pension Scheme

Muthoot FinCorp Limited (“MFL” or “Company”) is committed to protect its core value, i.e “to do everything to gain and maintain the trust of all the stake holders and will not do anything to lose their trust”, and adhere to the professional standards of ethical, moral, and legal conduct of its business operation.  To be the “preferred financial services provider of choice to the common man” as one of its strategic objectives, the Company always endeavour to satisfy the customers with its financial products and by improving the financial wellbeing.  The Company gives priority for customer satisfaction and has taken adequate redressal mechanism to address the complaints and service  requests of our customer. This policy laid down the mechanism adopted by the Company for the redressal of the national pension system grievance

This policy applies to the subscribers of the scheme of Nation Pension Fund as defined in the Pension Fund Regulatory & Development Authority Act, 2013. For the purpose of this policy, the subscriber includes the employees of the Company or its Group Companies or its Customer,  as and when the option for subscription is made available to them.